START + OTP
Enter your name, player name, email, phone, date of birth and UID, then verify your email.
Start with your UID and verified email. No website account or login is required—continue with a secure Case ID and one-time verification codes.
Verify your email, receive a Case ID, submit recovery details, and continue each step only after admin approval. No website login is required.
No website login or email OTP is required. Submit your information and you will receive a Case ID, Recovery PIN, and secure tracking link.
Enter your Case ID and 6-digit Recovery PIN to securely open your case.
A staged recovery workflow inspired by a modern game portal layout. Each next step appears only after the previous stage is reviewed and approved.
Enter your name, player name, email, phone, date of birth and UID, then verify your email.
Receive a secure Case ID / tracking link and submit the phone model used most often with the account.
Your case stays pending until an administrator approves it for ownership verification.
Upload a logged-in game screenshot and select the previously connected provider such as Gmail, Facebook or X.
After ownership is confirmed, submit the new email and verify it using OTP.
After final admin review, the case is marked completed and the secure case page shows the confirmation.
Search a UID that the administrator has already added to the database to view the stored public profile and recovery status.