ACCOUNT RECOVERY • SECURE CASE WORKFLOW

GET YOUR
ACCOUNT
BACK.

Start with your UID and verified email. No website account or login is required—continue with a secure Case ID and one-time verification codes.

RECOVERY SYSTEMOTP / CASE ID / OWNERSHIPIndependent account recovery assistance platform.
01 / EMAIL OTP02 / OWNERSHIP REVIEW03 / FINAL STATUS
01
RECOVERY PORTAL

START OR TRACK
YOUR CASE

Verify your email, receive a Case ID, submit recovery details, and continue each step only after admin approval. No website login is required.

EMAIL OTPCASE IDADMIN REVIEWOWNERSHIP CHECK
SECURE LOGIN-FREE WORKFLOW
START RECOVERY

Create a secure recovery case

No website login or email OTP is required. Submit your information and you will receive a Case ID, Recovery PIN, and secure tracking link.

TRACK CASE

Open an existing case

Enter your Case ID and 6-digit Recovery PIN to securely open your case.

RECOVERY FLOW

HOW IT
WORKS

A staged recovery workflow inspired by a modern game portal layout. Each next step appears only after the previous stage is reviewed and approved.

01
✉

START + OTP

Enter your name, player name, email, phone, date of birth and UID, then verify your email.

02
⌁

CASE ID

Receive a secure Case ID / tracking link and submit the phone model used most often with the account.

03
◫

INITIAL REVIEW

Your case stays pending until an administrator approves it for ownership verification.

04
▣

OWNERSHIP PROOF

Upload a logged-in game screenshot and select the previously connected provider such as Gmail, Facebook or X.

05
✓

NEW EMAIL OTP

After ownership is confirmed, submit the new email and verify it using OTP.

06
↗

FINAL CONFIRMATION

After final admin review, the case is marked completed and the secure case page shows the confirmation.

RECOVERY CONSOLE

TRACK EVERY
STEP.

Use your Case ID + email OTP or your private tracking link to see Pending, Ownership Confirmed, New Email Verified and Completed states.

OPEN RECOVERY PORTAL↗
02
PUBLIC UID LOOKUP

CHECK A
GAME UID

Search a UID that the administrator has already added to the database to view the stored public profile and recovery status.

UID DATABASE LOOKUP
OTP VERIFIEDEmail verification without a website login.
SECURE CASE ACCESSCase ID + one-time code or private tracking link.
NO LOGIN SECRETSNever submit Gmail/Facebook/X passwords or 2FA secrets.